FAQ
We have been in business for over 35 years.
Do you have a physical store?
Yes. Athenian Fashions Inc. is proud to be located in downtown Los Angeles.
820 South Maple Avenue Unit 5, Los Angeles, CA 90014
How long does it take to process your order?
Orders are typically processed within 1-2 business days.
As soon as your order ships you will be provided with a tracking number.
We use standard USPS or UPS shipping.
Shipping Policy
Free shipping with minimum order of $100.00
What is the cost of shipping?
No Shipping charge with minimum required purchase of $100.00
Where are your packages being shipped from?
Our packages are shipped from 820 Maple Avenue Los Angeles, CA 90014
What do we do to ensure your order is accurate?
We have an excellent track record in filling orders accurately.
At least two people quality check your order for accuracy and quality.
We cannot eliminate errors completely but we will always take care of any errors promptly. Please check packaging carefully before discarding anything and call us immediately if something is missing.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that your received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. There are certain situations where only partial refunds are granted (if applicable)
Once your return is received and inspected, we will send you and email to notify you that we have received your returned item. We will also notify you of the approval or rejection. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven't received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank, There is often some processing time before a refund is posted.
If you have done all of this and you still have not received your refund yet, please contact us at sales@athenianfashions.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same items, send us an email at sales @athenianfashions.com and send your item to: 820 Maple Avenue Unit 5, Los Angeles, CA 90014
Attention: Return Department.
To return your product, you should mail your product to:
- 820 Maple Ave. Suite 5 Los Angeles, Ca 90014
You will be responsible for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75.00 you should consider using a trackable shipping service or purchase shipping insurance, We don't guarantee that we will receive your returned item.
How do you handle a backorder?
We do not offer back orders. Our online system is designed to ship all that we have in stock. Please keep checking online since a lot of our items are restocked.
International Shipping
Not available
Do you sell inernationaly and what is the minimum?
No
Do you sell wholesale or have quantity discounts?
No
I have a resale or tax exempt certificate do you need it?
We only need certificate if you are in CA. If you are we must have a copy of
"TAX AND USE PERMIT"
We must have a copy emailed to us to relieve us of our obligation to the state of CA.